Approved Quality Control
We visit your property and diagnose the problem with your appliance and tell you if it needs any parts. For this, we will only charge you £45 + VAT. If we can repair your appliance then the total charge will only be £79 + VAT + parts. In case we need to visit your property more than once there will be no extra charge for that. Also, in many cases, no parts are required.
If you are not happy with the cost of the parts, or if your appliance is Beyond Economical Repair, the charge is only £45 + VAT. This covers our admin costs, the engineer's time, as well as travel costs.
If your appliance goes wrong again within 28 days of completion of our repair, and the fault is the same as the one we rectified, we will repair it back at no extra cost.